Please follow this fixes listed below :-
1) Solution What are frozen messages?
Ans:-Frozen messages are messages that Exim will no longer attempt to deliver, You can thaw the message with.
exim -Mt <message-id> [ <message-id> ... ]
2) To remove all frozen messages:-
exiqgrep -z -i | xargs exim -Mrm
3) To show frozen messages:-
exim -bp | grep frozen
4) Freeze all queued messages from local user:-
exiqgrep -i -f luser@localhost | xargs exim -Mf
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